Privacy Policy
Effective Date: Aug 18, 2025
BIK Media Pty Ltd (ABN: 16 677 723 652) (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website https://bikmedia.com.au and our services.
1. Information We Collect
We may collect personal information necessary for providing our digital marketing services, including:
Contact Details: Name, email address, phone number, company name, and other information you provide via forms or email.
Technical Information: IP address, browser type, device information, operating system, and interaction with our website.
Cookies & Analytics Data: To monitor website usage, optimize content, and track campaign performance.
2. How We Collect Information
Directly from you via forms, emails, calls, or when booking services.
Automatically via cookies, analytics tools, and tracking pixels (e.g., Meta Pixel, Google gTag).
From third-party sources or partners where you have consented.
3. Purpose of Collection
We use personal information to:
Deliver and improve our services, including advertising, funnel building, and marketing automation.
Respond to inquiries, requests, or support needs.
Send updates, newsletters, or promotional materials (with your consent).
Analyze website and campaign performance for optimization.
Comply with legal obligations.
4. Use and Disclosure of Information
We do not sell or rent your personal information. We may disclose information to:
Service providers who help us deliver services (e.g., CRM, email marketing, analytics).
Legal or regulatory authorities if required by law.
Third parties with your consent or where permitted by law.
5. Data Security
We implement industry-standard measures to protect your information, including secure servers, access controls, and encryption. However, no online transmission can be guaranteed 100% secure.
6. Access and Correction
You have the right to access and correct personal information we hold about you. To do so, contact us at [email protected]
7. Cookies & Tracking
Our website uses cookies and tracking pixels to improve functionality, measure performance, and optimize marketing campaigns. You can manage or disable cookies through your browser settings, but some features may be affected
8. Overseas Disclosure
We do not send personal information overseas unless:
You consent to the disclosure, or
It is required or permitted by law, and we ensure the recipient complies with APPs.
9. Retention
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.
10. Complaints
If you believe your privacy rights have been breached, please contact us. Unresolved complaints can be escalated to the Office of the Australian Information Commissioner (OAIC).
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
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